Legal Information

Privacy
Policy

Royalty Lux Transportation LLC is committed to protecting the privacy of our customers and ensuring that their personal information is treated securely and respectfully. This policy describes how we collect, use, store and protect personal information provided by users of our services in compliance with the Tennessee Information Protection Act (TIPA).

1. Information We Collect

  • Personally identifiable information (PII), such as name, address, email address, and phone number.
  • Payment information, such as credit/debit card details.
  • Booking information, such as date, time and service details.
  • Technical data, such as IP addresses and cookies, to improve the user experience.

2. Purpose of Use

We use the information collected to:

  • Process reservations and payments.
  • Improve our services and personalize the user experience.
  • Comply with legal or regulatory requirements.
  • Communicate with customers for confirmations, updates and promotions.

3. Consent

By using our services customers explicitly consent to the collection, use and storage of their personal information as described in this policy. Users have the right to withdraw their consent at any time.

4. Consumer Rights

Tennessee residents have the right to:

  • Request access to personal information we have about them.
  • Opt out of the sale of their personal information or targeted advertising.
  • Request correction or deletion of inaccurate information.
  • Exercise any additional rights under the Tennessee Information Protection Act.

5. Data Security

We implement appropriate security measures to protect personal information from unauthorized access, use or disclosure. This includes encryption, access controls, and periodic reviews.

6. Data Transfer

We do not sell personal information to third parties. We may share data with service providers acting on our behalf, subject to strict confidentiality obligations.

7. Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes described in this policy and in accordance with applicable laws.

8. Contact

For privacy-related questions, requests or complaints, you may contact us at:

9. Policy Changes

We reserve the right to update this policy at any time. The most recent version will be available on our website.

This Privacy Policy is subject to change. Last reviewed: 2026.

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